Safety is our number one priority and we take our responsibility to our staff and customers seriously. Although we cannot mitigate all the hazards involved in adventure travel we can manage them in a way to make our trips as safe as possible.
We believe in the concept of ‘Informed Consent’ – using our expertise to inform our customers of any hazards and the level of risk that will be encountered on each of our trips. We conduct rigorous risk assessments and provide ‘Significant Risk Summaries’ in our pre-trip information, this is then followed up by safety briefings by our trip leaders in-country. If you are in any way unsure about the types of hazards and the level of risk involved in any of our adventures please get in touch and we will be happy to talk you through the specifics of a given trip.
Below you will find our definitions of adventure travel and some of the steps we take to minimise risk on our trips. As well as this, you will also find information on your responsibilities as a participant.
What is Adventure Travel?
We define all of our trips as ‘Adventure Travel’. Many of the destinations we travel to are in remote areas in under-developed countries, where many aspects outside of our control do not meet the same standards as we may be used to at home. Emergency services and medical facilities may not be up to western standards and due to the remote locations of some of our trips we may be several hours, or days, from comprehensive medical facilities. Road quality and driving standards are often lower, increasing the risks associated with overland travel. Local wildlife and environmental conditions may also present hazards not encountered at home such as, but not limited to, extremes of temperature, high winds, storms and lightning.
The adventurous activities included in our itineraries (e.g. trekking, mountaineering, cycling, rafting etc.) also carry inherent risk. We recognise that climbing, hill walking and mountaineering are activities with a danger of personal injury or death. Participants in these activities should be aware of and accept these risks and be responsible for their own actions and involvement.
Our approach to risk management
We operate a robust safety management system and ensure all our suppliers, operators and guides adhere to high safety standards and specific control measures, however, we cannot mitigate all risk from our trips.
Using our expertise in adventure travel, we aim to inform you of hazards and level of risk likely to be encountered on your adventure, summarised in the ‘Significant Risk Summary’ on your trip dossier, allowing you to make an informed decision if you are happy to accept these risks. By accepting the booking conditions you are accepting that you have read the trip information and been informed of, understand and accepted the risks identified. Full copies of our risk assessments are available on request.